Support & Help Center: HousePulse

How can we help you today?

Welcome to the HousePulse Support Center. Our goal is to make managing your home assets as seamless as possible.

1. Quick Troubleshooting

  • Scanning Issues: Ensure you have adequate lighting and that your camera has permission to access the app. If the AI fails to recognize a receipt, try flattening the paper and retaking the photo from a top-down angle.
  • Missing Assets: HousePulse stores your data locally. If you’ve recently cleared your app data, your assets will be removed. Please ensure you back up your device regularly.
  • AI Not Responding: Check your internet connection. Our AI assistant requires an active connection to process requests and scans.

2. Frequently Asked Questions (FAQ)

How do I add a new asset?

Go to the Assets tab and tap the “+” button. You can manually enter details or use the Smart Scan feature to extract info from a receipt or appliance tag.

Where is my data stored?

Your home asset data is stored securely on your device using an encrypted local database. We don’t upload your personal asset records to our servers.

How does the AI Assistant work?

Our AI (powered by Google Gemini) analyzes your receipts and asset images to automatically fill in details like brand, model number, and purchase date. You can also chat with it to ask for maintenance tips or troubleshooting advice for your appliances.

Can I export my data?

Yes! In the Settings menu, you can find options to export your asset list for insurance purposes or personal backups.

3. Contact Us

If you can’t find the answer you’re looking for, our team is here to help:

4. Share Your Feedback

We are constantly improving HousePulse and love hearing from our users. Have a feature request? Let us know!